How can I unfreeze my card?
- Temporarily lift credit freeze: Allows a creditor to check your file for a set period of time then refreezes your credit.
- Permanently remove credit freeze: Leaves your report open unless you request another credit freeze.
Please freeze your Crypto.com Visa Card in the Crypto.com App immediately and contact our support team via in-app/website live chat or email: contact@crypto.com. Please note a replacement card fee may apply.
Customers of TenX and Crypto.com can no longer use their crypto debit cards in the UK and Europe, announced the companies in statements today. The abrupt freeze occurred because the company that powers them, Wirecard, filed for insolvency today over allegations that it lied to auditors over $2.1 billion of its funds.
Insufficient Funds in the Issuing Bank
All fiat transactions require you to have enough funds in your accounts. Otherwise, the card will simply be declined. Pro Tip: You can Add Money to Crypto.com using a card or your bank account if you please.
Remember to have your identification with you when calling or visiting a branch. It typically takes around three business days for an account to be unfrozen. This should be more than enough time for your needs, but if it's not, you can always contact the bank and see if they can speed up the process.
Which transactions are locked? When you lock a card, new charges and cash advances will be denied. However, recurring autopayments, such as subscriptions and monthly bills charged to the card, will continue to go through. Typically, so will bank fees, returns, credits, interest and rewards.
The app will be locked for 4 hours after 3 failed attempts. The passcode reset email will be sent to your registered email address.
CRYPTO.COM users have been left unable to access their cash after the company suspended withdrawals due to "unauthorised activity" on some accounts. Crypto.com is a crypto exchange that can be used to buy and sell a range of popular cryptocurrencies like bitcoin and ethereum.
As a security measure to protect your account, if you try to log in to Crypto.com exchange with the wrong password, the account will be locked for 4 hours. This only happens after 3 failed attempts, and you'll be asked to wait a while before trying again.
- General. contact@crypto.com.
- Regulatory Inquiries. regulatory-inquiries@crypto.com.
- Law Enforcement Inquiries. lawenforcementglobal@crypto.com.
- Press. press@crypto.com.
Does Crypto COM report to IRS?
Does Crypto.com report to the IRS? Crypto.com provides American customers with a 1099-K form when they have more than $20,000 in trade volume and more than 200 trades for the year. A copy of this form will also be filed with the IRS.
Yes, Crypto.com and Coinbase are safe and use security measures that are industry-standard or above for U.S.-based residents.

You can freeze or unfreeze an active debit card via the mobile app or online banking. This instantly stops the debit card being used by anybody else, giving you time to search for it.
Key Takeaways. You can still receive deposits into frozen bank accounts, but withdrawals and transfers are not permitted.
What Should You Do If Your Bank Account Is Frozen? Bank accounts can get frozen for a variety of reasons. Banks or financial institutions can freeze your bank account if they suspect any fraudulent transfers from your account. Or when a credit card company or a debt collector has a court judgment against you.
Paying your bill with that same card means your final charge will most likely replace the block in a day or two. But if you pay that bill with a different card — or with cash or a check — the block may last up to 15 days.